{"id":1017749,"date":"2023-12-18T08:39:41","date_gmt":"2023-12-18T08:39:41","guid":{"rendered":"https:\/\/unitedspaces.com\/booking-terms-external-customer"},"modified":"2026-08-26T07:41:39","modified_gmt":"2026-08-26T07:41:39","slug":"booking-terms-external-customer","status":"publish","type":"page","link":"https:\/\/unitedspaces.com\/en\/booking-terms-external-customer","title":{"rendered":"Booking Terms External Customer"},"content":{"rendered":"\n
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Booking Terms External Customer<\/h1>\n<\/div>\n\n\n\n
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booking terms external customer<\/p>\n\n\n\n

Introduction<\/h4>\n\n\n\n

The booking is valid provided that the booking is confirmed within one week.<\/p>\n\n\n\n

Confirm by replying to this email and returning the file to us.Planning details with desired times, any special dietary requirements, preferred seating arrangement, and billing address may be provided no later than 7 days before arrival via email to the booked venue.<\/p>\n\n\n\n

For invoicing, we require your organization number, complete company details with address, reference, and the email address to which you wish to receive your invoice.Payment terms for invoices are 10 days.<\/p>\n\n\n\n

Should you need to cancel, the following applies:\u2022 Free cancellation applies 4 weeks before arrival.\u2022 For cancellations later than 4 weeks before arrival, 75% of the agreed price will be charged.\u2022 For cancellations later than 2 weeks before arrival, 100% will be charged.\u2022 If the company has incurred special costs as a result of the order, these shall be fully reimbursed by the customer.\u2022 Cancellation\/reduction must be made in writing via email and confirmed by the venue.<\/p>\n\n\n\n

General terms and conditions for conferences, group bookings, and other events.<\/strong><\/p>\n\n\n\n

1. Definitions<\/strong>An event is when premises are provided with or without accommodation and\/or catering, e.g., for conferences, or for group and party venue bookings.The customer is the person \u2013 legal or natural \u2013 who is liable for payment for the event. The supplier refers to the venue that delivers the event.The value of an order is the agreed price for the entire order or the sum of the ordered number of participants multiplied by the agreed price per participant per day, and the price for specially ordered services. A booking agent is a company that arranges event bookings including or excluding payment processing for the booking. <\/p>\n\n\n\n

2. Booking<\/strong>Beverage and food services are provided exclusively by United Spaces.Bookings may be made verbally or in writing. The supplier shall confirm receipt of a booking in writing. <\/p>\n\n\n\n

3. Special requests when booking<\/strong>If the customer has special requests regarding, for example, catering, special dietary requirements, technology, furniture arrangement, etc., this must be communicated at the time of booking. The same applies if the customer requires special security arrangements. <\/p>\n\n\n\n

4. Cancellation<\/strong>Cancellation must be made in writing via email and confirmed as received by the venue.For cancellations later than four weeks before the first day of the event, the customer shall compensate the supplier with a certain percentage of the value of the booking. The applicable percentage shall be stated in the supplier’s confirmation of receipt of the booking.For partial cancellation of a booking, the compensation shall apply to the cancelled portion. <\/p>\n\n\n\n

5. Payment<\/strong>The customer is responsible for all costs incurred according to the booking. If participants are to pay individually, this must be approved by the supplier. If participants fail to attend an ordered meal, this does not entitle a price reduction. However, the customer is ultimately liable for payment if the participant does not fulfill their commitment. Payment shall be made according to agreement. If an agreement has been made for payment by invoice, the customer shall pay in full within 10 days from the invoice date. If the payment deadline is exceeded, the supplier has the right to charge late payment interest from the due date at the applicable reference rate plus eight percentage points. <\/p>\n\n\n\n

6. Reservation for price changes<\/strong>If the supplier wishes to reserve the right to price increases, the supplier shall clearly state this in their written confirmation of receipt of the booking.The supplier shall immediately inform the customer when price adjustments occur.<\/p>\n\n\n\n

7. Force majeure<\/strong>Strike, lockout, fire, explosion, war or similar state of war, significant restrictions in supplies, or other circumstances beyond the supplier’s control entitle the supplier to terminate the agreement without obligation to pay damages.<\/p>\n\n\n\n

8. Liability for property\/causing damage<\/strong>The supplier has no strict liability for property stored in the supplier’s premises. Should it be proven that the supplier or its employees acted negligently or carelessly or otherwise were at fault in property being lost or damaged, the supplier is liable for the lost\/damaged property, unless the property is of particularly high value for which we are not responsible. The customer is, in turn, liable for damage that they or their participants cause to the supplier through negligence. <\/p>\n\n\n\n

9. Disputes<\/strong>To resolve disputes or uncertainties regarding conferences and other events, Visitas’ liability committee is available to the parties free of charge. Visitas member companies have committed to following the liability committee’s decisions. <\/p>\n\n\n\n

10. Booking through an agent<\/strong>If booking and payment are made through a booking agent, this company shall, without delay, keep the supplier’s funds separate in a dedicated account until payment has been made to the supplier. This company shall also be accountable to the supplier for funds it has received on the supplier’s behalf. No booking commission is paid to agents for member discounts. <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1017749","page","type-page","status-publish","hentry"],"yoast_head":"\nBooking Terms External Customer - United Spaces<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/unitedspaces.com\/en\/booking-terms-external-customer\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Booking Terms External Customer - United Spaces\" \/>\n<meta property=\"og:url\" content=\"https:\/\/unitedspaces.com\/en\/booking-terms-external-customer\" \/>\n<meta property=\"og:site_name\" content=\"United Spaces\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-26T07:41:39+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/unitedspaces.com\\\/en\\\/booking-terms-external-customer\",\"url\":\"https:\\\/\\\/unitedspaces.com\\\/en\\\/booking-terms-external-customer\",\"name\":\"Booking Terms External Customer - 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